Pinterest description missing

  • Resolved kaileeg

    (@kaileeg)


    3 years, 7 months ago

    Hello,

    When we go to pin images on posts that use Grow Social Pro, there is no option to pin an image that has a description.

    The pin description is correctly set in the javascript, but it’s not getting pulled.

    A few items we wanted to note:

    ? “pin_description_source” is set to “post_pinterest_description”
    ? “pinteret_description” is correctly set
    ? Pin description gets pulled from post meta data, not the pin metadata

    We also tried re-scraping using this tool, but no change: https://developers.pinterest.com/tools/url-debugger/

    Any help / insight you can offer would be so appreciated. Thank you!

    Kailee

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @kaileeg,

    Thanks so much for reaching out! Since you’re on the pro version of the plugin you’re more than welcome to reach out to us directly using [email protected]. ??

    Just to help answer things here in case any others stumble upon it, we’ve seen that Pinterest recently has made some changes in how they pull descriptions for images and are now much more likely to use the OpenGraph metadata description on the post instead of the Pinterest Description set on the image.

    After taking a look at the post above, I can see that the data-pin-description is being set correctly on each of your images so it looks like Grow Social Pro is doing everything Pinterest is requiring for custom Pinterest descriptions but due to the above changes on Pinterest’s side of things it appears to be defaulting to the OpenGraph metadata.

    Unfortunately in these cases there isn’t much we can do here to force Pinterest to pull the custom Pinterest description instead but if you wanted you could try adding your Pinterest Descriptions to the “Social Media Description” section instead in the post editor.

    If you have any other questions about this please don’t hesitate to shoot us an email at [email protected] and we’ll be happy to answer things further!

    Hey there,

    It’s been awhile since we’ve heard from you so we’re going to go ahead and close this thread. If there’s anything else you need please don’t hesitate to start a new one!

Viewing 2 replies - 1 through 2 (of 2 total)
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