• Resolved jenniferannwalsh

    (@jenniferannwalsh)


    Hi!

    Thanks for your plugin! Works great with one exception. It is not working on my custom post type. Everywhere else including regular posts is working perfectly. Link above shows an example of it not working on the custom post type. Same for all of the portfolio posts.

    I have added the post type in the “On which pages the “Pin it” button should be shown” settings and nothing is excluded.

    Here’s what I have in the ‘show on’ settings:
    [front],[home],[single],[page],[archive],[search],[category],[portfolio]
    Checked for spelling / typos and copy / pasted to be sure.

    I read the troubleshooting docs but didn’t see anything relevant to this problem.

    I have cleared the cache multiple times but that did not help.

    Image selector is currently set to default: .jpibfi_container img but I have also tried just img without any change.

    The images have no hover effect or anything fancy like that.

    We are using Beaver Builder but I don’t think that’s the issue since the button works on other pages of the site. Portfolio posts do have a BB template applied but so do blog posts and those are okay. I thought maybe it was because the images on those posts are setup as a lightbox gallery but as a test I put a plain image on the portfolio post template pulling from featured image and that also did not get a pinit button so thinking it’s more to do with the custom post type than the gallery module. That’s been removed now as it’s a live site.

    Thanks for any help!

    Jen

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jenniferannwalsh

    (@jenniferannwalsh)

    I ended up switching to another plugin as the client was in a hurry to have this added. I would prefer to use this plugin so if you could still let me know how to make this work on custom post types that would be much appreciated. However the link I included is now using the other plugin.

    Thread Starter jenniferannwalsh

    (@jenniferannwalsh)

    Set selector to img and got it working. Weird as that didn’t work before but happy it’s working.

Viewing 2 replies - 1 through 2 (of 2 total)
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