Hello,
I am just seeing your review. We did some updates to the plugin this week. One of the minor versions had an issue which we corrected after a few hours. Unfortunately it seems that you installed right at that time. If you need help updating/reinstalling (or with anything else) please answer here, or from https://www.web-stat.com/contact_us.htm and I will get right back to you.
We care about our plugin and try to offer the best service we can, unfortunately there was that hiccup a few days ago and it created a bad experience for you. Please accept our apologies. Hopefully we will hear back from you and get a chance to setup everything the way it needs to be!
Olivier
