Pictures not showing in reviews for non registered users

  • Resolved grandescu

    (@grandescu)


    3 years, 6 months ago

    Hello,

    I have a very strange bug with the plugin.
    If a registered user is creating a review with pictures, everything is perfect but if a guest is leaving a review with photo, the pictures is not showing in frontend (in Media i can see those pictures). Even if i want to edit the review and to upload the same image from backend, is not working.

    Can you please help?

    I already added the following code to file .htaccess but nothing changed:
    `<Files *.php>
    SetInputFilter PHP
    LimitRequestBody 5242880
    </Files>

    My website: https://candelina.ro (you can create test reviews if you want)

    Thanks,
    Alex Iacob

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Thank you for using CusRev.

    I do not see any issue after uploading an image to the review and submit it on your site. Screenshot https://share.getcloudapp.com/Wnu0AX69

    Thread Starter grandescu

    (@grandescu)

    Hi,

    I don’t know what kind of sorcery you made but now it’s working :))
    I also deactivated Hummingbird plugin yesterday, so might be also that.

    Is there a way for pictures to show in a popup or have a close button because now it’s opening in a tab where customers should click on back to leave the photo. Also, it’s kind of sketchy because the link of the photo is pointing to my storage so i don’t know how safe is that.

    https://ibb.co/fX1h2rP

    Thanks for your help,
    Alex

    Hi,

    By default, the CusRev plugin supports showing the uploaded image in a lightbox. Please go to Admin Dashboard > Reviews > Settings > Review Extensions > Disable option “Disable Lightbox”.

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 4 replies - 1 through 4 (of 4 total)
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