Viewing 1 replies (of 1 total)
  • Plugin Author Dan Zakirov

    (@alexodiy)

    Hello @maximed

    Sorry for the long answer. Let’s figure it out.

    1. I could not follow your link because you placed it incorrectly – https://alexodlw.beget.tech/wp-content/main_screen/2020-10-27_094946.png. This is why I missed your post. We cannot physically constantly monitor the problems of all users, sorry.
    2. Before contacting the support service, be sure to keep the server logs (see. Answering the question about the plugin), show what the errors are, this will always affect the response speed.
    3. If we still don’t reply, please use the direct @alexodiy address in your message so that I can see your message faster.
    4. As I suspected, the problem is either your template’s styles or some other plugin. We previously worked on your site, I remember it, but now a class is added to the main image in the product catalog – .img-responsive, which interrupts the plugin styles with its styles. This suggests that the problem is not with the plugin.

    I am demotivated now, but I will try to find a solution. Following our old scheme, add this style and clear the cache

    #carusel_poduct_related ul.products img.img-responsive, #carusel_poduct_sells ul.products img.img-responsive {
        position: unset;
        left: unset;
        top: unset;
        width: 100%;
        -webkit-transform: unset;
        -ms-transform: unset;
        transform: unset;
    }
    section.related.products, section.upsells.products {
        margin-bottom: 60px;
    }
    

    After installing this style, the problem goes away. Be sure to inform us upon completion.

Viewing 1 replies (of 1 total)
  • The topic ‘Pictures do not appear’ is closed to new replies.