• Resolved Tobias

    (@3dtobias)


    hi,
    thank you for your plugin.
    i have the problem, that the picture in the gallery is to big.
    When I scale down my browser window, the picture resizes to the size of the others pictures.

    Watch here

    best regards
    Tobias

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Martin Valchev

    (@martinvalchev)

    Hi, Tobias

    I saw the problem, also the icon is not displayed. As far as I can remotely see, for some reason the gallery initialization event is missing from the page, it comes from ?WooCommerce, and most likely it’s not there because of the theme you’re using. In version 1.19 I fixed the problem and I think you won’t have a problem. If you continue to have a problem, I will need more information, but I hope not. Please update to version 1.19 and give me feedback

    Thread Starter Tobias

    (@3dtobias)

    Hi,
    Thank you for your fast support.
    Now, i have the icon, but the size of the thumbnail is still to big.

    It changes the size when the picture is the first picture in the gallery.
    on first position its to big in width and height. on last position it’s only to big in width.

    Watch here

    I saved pictures in first position.

    in my backend the position for the icons is sill wrong.
    i try to upload pictures later.

    Thread Starter Tobias

    (@3dtobias)

    I solved the problem with the position of the icon in the backend.
    It was the plugin called Kodeo.

    Plugin Author Martin Valchev

    (@martinvalchev)

    Ok, I am working on the other problem these days, I hope to release a new version

    Thread Starter Tobias

    (@3dtobias)

    thank you.
    do you think it’s possible that my custom css code what changes the width and height?

    Plugin Author Martin Valchev

    (@martinvalchev)

    New version 1.20 released please update after update to generate new thumbnails in the product delete the video and re-upload and save – so the new thumbnails can be generated – sorry if this will inconvenience you. I hope this solves the problem, please give feedback

    Thread Starter Tobias

    (@3dtobias)

    Hi,

    Thank you. I have updated your plugin. Reuploaded all my videos and relink the video in the product itself.

    But it doesn’t work.

    Klick on the links above to see.

    Plugin Author Martin Valchev

    (@martinvalchev)

    try version 1.21 is available

    Thread Starter Tobias

    (@3dtobias)

    no changes

    Plugin Author Martin Valchev

    (@martinvalchev)

    I see it working on this link from above, clear your browser cache, also clear the cache through the caching plugin, but I see it working

    Thread Starter Tobias

    (@3dtobias)

    I deleted all my caches.
    Same.
    Which browser do you use.
    On an Apple iPhone it looks corectely.
    I tested it with Safari and Chrome.

    Plugin Author Martin Valchev

    (@martinvalchev)

    I use the Chrome browser, but I have also tested Firefox. Don’t get confused about the one product there, the video has a white background and it looks weird but everything works. I am talking about this product: https://3d-druckraum.de/produkt/babyflasche-spardose/
    On this one you can see it there the video is better – it looks good https://3d-druckraum.de/produkt/football-spardose/

    Thread Starter Tobias

    (@3dtobias)

    Unfortunately it doesn’t work for me ??

    I uploaded 2 pictures where you can see it.

    Football
    Babybottle

    Plugin Author Martin Valchev

    (@martinvalchev)

    This minimal discrepancy comes from the specifics of your design. All other issues were fixed in previous versions. I can suggest you to add this bit of css which may help you

    .vwg-video-wrapper img {
        width: auto !important;
        height: auto !important;
        top: unset !important;
        left: unset !important;
        transform: none !important;
    }
    Thread Starter Tobias

    (@3dtobias)

    Perfect, it looks good.
    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)
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