Picture missing from home page

  • Resolved johnnynolons

    (@johnnynolons)


    9 years ago

    I was attempting to add a special menu to our website to no avail. When I loaded the website, I noticed that the picture on the Home page did not load. This struck me as odd, since I did not attempt to edit the Home Page. How do I get the picture back?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Robert Duff

    (@bobbyduff)

    Hey johnnynolons,

    Did you upload the image via the WordPress page, on the WP dashboard?

    If so, simply go to the Home Page – and click Add Media. Simply, re-upload the image/ or select from media library – and you should be good to go!

    If you require any further information, please let me know!
    Hope this helps! ??

    Thread Starter johnnynolons

    (@johnnynolons)

    When I edit the Home page, it shows me the Hot Progressives table. I beleive that the picture is part of the Theme, which is a custom theme. I did not upload the image originally, it was done by the IT person 3 years ago.

    Robert Duff

    (@bobbyduff)

    If you are unsure, a simple solution would be to maybe revert back to an older recent backup?

    Try adding the image into the edit page section, on WordPress – and see if you get the end result? (It’s worth a try, if not simply delete the image)

    Do you have a link to your website?

    Thread Starter johnnynolons

    (@johnnynolons)

    https://www.johnnynolons.com

    Thread Starter johnnynolons

    (@johnnynolons)

    Webpage error details

    Here is the error from Internet Explorer:

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
    Timestamp: Thu, 4 Feb 2016 22:10:15 UTC

    Message: ‘document.getElementById(…)’ is null or not an object
    Line: 16
    Char: 2
    Code: 0
    URI: https://www.johnnynolons.com/

    Robert Duff

    (@bobbyduff)

    Unfortunately, you are using a custom theme – so, there isn’t any support.

    The error implies the slider is empt/doesn’t contain any images.

    Please contact the theme author/IT person – for the quickest/easiest solution.

    However, it appears you aren’t using a slider plugin. I would assume the slider is built into the theme functionality.

    On the dashboard menu, is there any tabs that relate to a slider.

    If you can locate this, you should then be able to upload an image?

    Thread Starter johnnynolons

    (@johnnynolons)

    Looking at the template for that page, it does indicate the “slide.php” sheet. When I look at that sheet, the directions to the image are correct.

    Robert Duff

    (@bobbyduff)

    The source code shows, image undefined.

    This would be defined within the WP dashboard – not root/template files.

    Please “explore” the dashboard for any slider options.
    Maybe, check the homepage too?

    The easiest solution, if you aren’t able to locate the slider section would be to revert to an older backup/ or contact the theme author.

    Thread Starter johnnynolons

    (@johnnynolons)

    I am not sure what I did, but somehow the slider was pulling from a post. I created another post and inserted the url to the photo. It worked, so I won’t complain. Thanks for all your help.

    Robert Duff

    (@bobbyduff)

    Awesome, happy it’s resolved!

    FYI – Sliders that are included within a theme, the content is usually genereate from page/post content.

    Slider plugins – will you usually have an area on the WP Dashboard.

    Glad you fixed it! ?? Please may you mark this resolved?

Viewing 10 replies - 1 through 10 (of 10 total)
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