• springsworx

    (@springsworx)


    I have created a sign up form and have a picture field that is marked as required. When I started testing it, I get an error message that says “The uploads directory (wp-content/uploads/participants-database/) could not be created. The Picture field is required”
    I tried this on my iphone and on a pc, several times. I tried with different pictures and different inputs in the other fields. Each time, I click the Choose File button and select a picture. The picture shows up beside the Choose File button and then I submit the form. That’s when I get the error message. As far as I can tell, every picture I have attempted to submit has an extension that is allowed in the plugin settings.
    Anyone else have a similar issue? Any advice? Thanks

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  • Plugin Author xnau webdesign

    (@xnau)

    The issue here is more structural to your hosting server setup. It means that the WordPress application is not allowed to automatically create the folder where the images are to be kept.

    I suggest you create the missing folder manually, you can do that several ways, typically, there is a “file manager” in your hosting control panel where you can create a folder named “participants-database” in the directory wp-content/uploads/

Viewing 1 replies (of 1 total)
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