Picklist using different data for display and value to SF

  • Resolved garymull

    (@garymull)


    8 years ago

    Hi Nick, hoping you can assist here. Read the FAQ but can’t seem to get this to work.

    I have a picklist in a form designating registrant’s primary business where the names in the picklist are different than the values passed to salesforce.

    UI Picklist names = “Installer” “Manufacturer” “Distributor” “Other”.

    Salesforce values = “Spice – Installer” “Spice – Manufacturer” Spice – Distributor” “Other”

    I set the “internal name” of the picklist field from Salesforce as the field name, set the operation to enabled, and selected Picklist type.

    I entered my specific picklist names |Installer|Manufacturer|Distributor|Other into the Options field and salesfoce values “|Spice – Installer|Spice – Manufacturer|Spice – Distributor|Other” into the Value field.

    Upon submit, the lead posts with the name rather than salesforce value.

    Appreciate your assistance.
    Gary

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    For picklists the values and labels both go in the options field. Read the FAQ again and look at the examples – your options field should look more like this:

    I.e.

    Installer | Spice - Installer
Manufacturer | Spice - Manufacturer

    The value field sets the default value for the picklists. It should never contain multiple values.

    This whole UI will be better in future versions…

    • This reply was modified 8 years ago by Nick Ciske.
    • This reply was modified 8 years ago by Nick Ciske.
    Thread Starter garymull

    (@garymull)

    Thanks for the clarificaton Nick. Posting update here for others who might have similar issues.

    I tried the format as suggested (Name1 | Value1 | Name2 | Value2) and found it populates the pick with both values and labels. Changed format to (Select One: | name1:value1 | name2:value2) and that resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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