Pick-up not supported

  • Hi there!

    I am just trying to set up your plugin, but it seems that it does not support pick-up. When pick-up is selected, in the paypal screen I get the message “Shop does not ship to this location, choose another location” and I can not finish the paypal process.

    Best

    Lisa

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @lisastrauss

    Are you referring to the local-pickup option offered within standard WooCommerce or are you referring to some other plugin you’re using for that functionality?

    Kind Regards,

    Thread Starter lisastrauss

    (@lisastrauss)

    Hi there!

    I am using the core local pickup option in combination with Checkout WC. Hope this helps!

    Best

    Lisa

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @lisastrauss

    Can you share a screenshot of your shipping settings for the local pickup option?

    In our testing, the local pickup option works fine.

    Do you not have any postal code options configured for the local pickup option? The reason I ask is so that we can set up our test site in a similar way to try and replicate the behavior.

    That error message is shown when the WooCommerce shipping calculation doesn’t return any shipping options for the selected shipping address in the PayPal popup.

    Kind Regards,

    Thread Starter lisastrauss

    (@lisastrauss)

    Hi there!

    So this is in the general Woo settings:

    and this from checkout WC:

    Is this what you need?
    Best
    Lisa

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @lisastrauss

    Please use our contact us page and we can assist further in troubleshooting what could be going on.

    Kind Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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