phrase in square brackets doesn’t appear in email

  • Resolved sonofbruce

    (@sonofbruce)


    4 years, 2 months ago

    My dad uses Mailpoet 3 for a weekly digest of articles on his website. Today he noticed that a phrase in brackets added to a quote – “[to provide]” in the 9th paragraph of the linked post – doesn’t appear in the email version. I checked the RSS feed and it does appear there, so I’m guessing that Mailpoet must screen out square-bracketed content as possible code? Can anyone confirm this?

    It’s not a huge thing, but inconvenient, especially for an academic site. Square brackets are of course the standard way to indicate that additional words have been added to quoted material.

    The page I need help with: [log in to see the link]

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  • Mailpoet doesn’t support shortcodes in the actual email content.

    Shortcodes use square brackets and are designed to extend functions, place widgets and automate repetitive tasks and text insertions but they are treated strictly as code by Mailpoet and so the brackets and everything inside them gets left out.

    Change the brackets to something else and that should make the needed text display in the emails.

    Hope that helps.

    Thread Starter sonofbruce

    (@sonofbruce)

    Thanks! Not what we wanted to hear, but kind of what I figured. Deeply unfortunate situation for any academic writer using the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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