• Resolved creativechaos

    (@creativechaos)


    We are getting two recurring warnings in our error_log file:

    PHP Warning:? session_start(): open(/var/cpanel/php/sessions/ea-php72/sess_vs82bbe3e6tt6h10joe67p91cv, O_RDWR) failed: No such file or directory (2) in /home/public_html/wp/wp-content/plugins/official-facebook-pixel/core/FacebookWordpressOpenBridge.php on line 66

    [11-Nov-2024 02:29:27 UTC] PHP Warning:? session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/ea-php72) in /home/public_html/wp/wp-content/plugins/official-facebook-pixel/core/FacebookWordpressOpenBridge.php on line 66

    WordPress’ Site Health Info shows we are using PHP version: 8.2.24 (Supports 64bit values)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    Hello,

    We are sorry you are having issues with the plugin.

    To help us find the issue, can you please share your site’s System Status report? Also, can you check that the server isn’t misconfigured, since error message mentions php72?

    Kind regards,
    Marija

    Thread Starter creativechaos

    (@creativechaos)

    Hi Marija,

    Thank you for the reply… I think you’re right about the misconfiguration. CPanel seemed to be set to use PHP 8.3 but there was a user.ini file referencing the php72 path for sessions. I’ve reset the PHP settings and overridden the session.save_path variable and we now don’t seem to be getting that error.

    Thanks.

    Plugin Support Marija

    (@marijastuntcoders)

    Hello,

    I am glad you were able to fix the issue, and thank you for sharing what worked for you!

    Kind regards,
    Marija

Viewing 3 replies - 1 through 3 (of 3 total)
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