• Resolved wp_ntnguy

    (@wp_ntnguy)


    I am using WordPress 4.9.8 and Give plugin version 2.2.5. I am getting a few errors when I try to view my donations in the WordPress backend.

    It says Donation: (donor missing) with the brackets and Donation Form: Untitled and then when I click on Details, I see a few PHP errors: Warning: Illegal string offset 'form_id'.... wp-content\plugins\give\includes\admin\payments\view-payment-details.php on line 405 and Warning: Illegal string offset 'form_id'.... wp-content\plugins\give\includes\admin\payments\view-payment-details.php on line 419 and Warning: Illegal string offset 'form_id'.... wp-content\plugins\give\includes\admin\payments\view-payment-details.php on line 438 n/a

    In the meantime, I reverted back to the older version of this plugin and things seems to work fine. So that tells me that the Give plugin version 2.2.5 has problems.

    Is there anyone else having the same problems? Is there a fix to this or should I wait until the next release?

Viewing 1 replies (of 1 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    Apologies for the delay. We do not have any other users reporting this with Give version 2.2.5 at all, so something else is going on. Here’s two suggestions:

    1. PLUGIN TROUBLESHOOTING
    I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

    2. WAIT FOR GIVE 2.3
    We are wrapping up development on Give 2.3, it should be released within the next couple weeks. I cannot guarantee that it will resolve your issue because we haven’t yet identified what the issue is, but this release will be very stable and resolve many different issues.

    Thanks!

Viewing 1 replies (of 1 total)
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