PHP warning

RE: PHP message: PHP Warning: Trying to access array offset on value of type null in /home/xxxxxx/public_html/wp-content/plugins/connections-business-directory-face-detect/vendor/facedetector/FaceDetector.php on line 113

I’ll have to release an update that does an additional check. To get rid of the error, for now, you can temporally deactivate the Face Detect add-on for Connections.

RE: In the back-end on the manage page images form entry’s aren’t working, but they do show up on the front-end. Don’t know if it has to do with above warning.

Please temporally deactivate the Face Detect add-on for Connections. Does the error persist?

Can you please visit the Site Health admin page? Does it report any issues?

RE: It shows many lines with “ERROR: Image format change failed.”

Would you please change your admin profile language to English? After you do, what does the message state? I suspect an incorrect translation because I can not identify that message in Connections.

Hi Steven,

After deactivating Face Detect images in the backend are dislayed as “No Image Available”. But they show up on the front end.

I indeed translated it wrong, it says “ERROR: Image resize failed.”

Health admin shows 1 critical issue:
“An active PHP session was detected Performance

A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.”

Gr, Age

RE: After deactivating Face Detect images in the backend are dislayed as “No Image Available”. But they show up on the front end.

On the Connections Manage admin screen, click the Screen Options tab in the upper right. Choose to display the image type that is not selected and apply the change.

Does that correct the display?

RE: I indeed translated it wrong, it says “ERROR: Image resize failed.”

This indicates that there might be an issue with the GD image library on your web host. This is a standard image processing library the WordPress uses.

As a test. Would you please upload a new image in the WordPress Media Library? After it is uploaded, are you able to successfully scale and crop the image?

RE: Health admin shows 1 critical issue

I suggest deactivating plugins one at a time to determine which plugin is opening a session without closing it.

I hope this helps!

This is being marked as resolved due t inactivity. If you still need help with this, please do not hesitate to let me know.

Hi Steven,

Sorry, but I’ve missed an email telling me there was a reply ??

After changing it from Photo to Logo the error messages were gone. Switching it back to Photo shows the errors again. So up to the next step!

Uploaded a new image into the media gallery. Flipping it an dcropping it is working.
Rotating isn’t working.

GD version on server is gd 2.2.5-7.el8

Deactivated all other plugins, still error “ERROR: Image resize failed.”. Site Health Status don’t shows a critical error anymore. So I’ll active the plugins one by one to see which one is causing it.

Gr, Age

I noticed the update for Facedetect, just installed it and no more errors in Apache error file!

Are images resizing correctly too?

Yes, scaling an image in the WordPress Media Library is working.

Sorry, I was not more clear… are the images being scaled and cropped correctly in Connections now? Or are you still receiving the “ERROR: Image resize failed.” message?

The error message is still there ??
If you like I can provide you with an admin account?

Gr, Age

It is best that you open a support ticket in your account. Here’s the link:

• https://connections-pro.com/my-account/support-tickets/

This issue is very likely an issue with the web host configuration, and there will not be much I can do. But, I will definitely help you to make sure it is not an obscure bug within Connections.