• Resolved amgdre

    (@amgdre)


    Hello!

    There are some php Warnings about Hustle in our logs. Below you can find some examples. It repeats a lor of times. Is there a way to solve these database/query problems? It’s only happen when Hustle is enabled… Thanks!

    [03-Jun-2019 04:38:34 UTC] Deadlock found when trying to get lock; try restarting transaction para a consulta DELETE FROM wp_options WHERE option_name = ‘hustle_database_version’ feita por require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include_once(‘/plugins/wordpress-popup/popover.php’), Hustle_Init->__construct, Hustle_Db->__construct, Hustle_Db->_create_tables, delete_option, QM_DB->query

    [03-Jun-2019 04:40:04 UTC] PHP Warning: Error while sending QUERY packet. PID=54299 in /… /public_html/wp-includes/wp-db.php on line 2007

    The page I need help with: [log in to see the link]

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  • Hello @amgdre

    I hope you’re doing well!

    The following error PHP Warning: Error while sending QUERY packet. related to the total number of database requests a website can make when it’s running on a shared web hosting. Looks like the server you’re on has limited resources and can’t perform certain tasks. Please see here more info:
    https://stackoverflow.com/questions/30753674/error-while-sending-query-packet

    Try to optimizing the database. You can clean the database with Hummingbird

    The erorrDeadlock found when trying to get lock is closely related to the above one. This means that two or more routines are trying to use the same database table at the very same time. That shouldn’t be happening as the queries should be “queued”. It could be caused by another plugin. Please see if all plugins deactovated, besides the Hustle plugin, the error is still there. Make sure to clear all cache, on a site and on a server side.

    Start activating one plugin at a time if all is well, and see when the issue will occur again. Follow the steps from the flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Let us know how it went!

    Kind regards,
    Nastia

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Closing this topic due to recent inactivity.
    Feel free to post back any update or create a new topic and we’ll be glad to carry on troubleshooting. ??

    Thank you,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)
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