• Resolved alexpr1987

    (@alexpr1987)


    Hello, i have a problem with admin panel of the plug in. It is working only if i set PHP versione below 8, like 7.3 or 7.4. If i put 8+ php versione give me this error and don’t load the back end admin panel give me exception and go error, remain loading but not show the panel.

    What versione the plug in support? It is a plug in bug?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @alexpr1987 ,

    Thank you for reaching out to our team!

    Our plugin supports PHP 8+ versions up to the most recent one. May I kindly ask which version of our plugin are you using currently?

    Thread Starter alexpr1987

    (@alexpr1987)

    Hello. i am using version 2.9.1, i think is the last. I have hosting on siteground, i try change php to below versione 8- and it work, have any idea?

    Plugin Support Efe Dinler

    (@efedinler1)

    Hi @alexpr1987 ,

    Yes you seem to be using our latest version, an odd issue is what you mention however. We’re more than happy to take a look, but would it be possible if you can provide us the error you receive when you’re using PHP 8.0 and above? Also the specific PHP version would also help a lot, along with the error report you see. You can directly either copy-paste here, or you can also provide a screenshot – whichever method is the most convenient for you.

    Hello!
    I’m also having problems with PHP 8.2.19 and version 2.9.1 and earlier of the plugin.
    The server log has this entry:
    AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /wp-content/plugins/ultimate-social-media-icons/views/sfsi_other_banners.php:127

    I have been able to solve it by changing that line to:
    if (empty($sfsi_dismiss_optimization) || $sfsi_dismiss_optimization === ‘1’ || (isset($sfsi_dismiss_optimization[‘show_banner’]) && $sfsi_dismiss_optimization[‘show_banner’] == “yes”)) {

    In fact, I’ve changed all the similar ifs in that script to:
    if (empty($sfsi_dismiss_*) || $sfsi_dismiss_* === ‘1’ || (isset($sfsi_dismiss_*[‘show_banner’]) && $sfsi_dismiss_*[‘show_banner’] == “yes”)) {

    Hope that helps

    Thread Starter alexpr1987

    (@alexpr1987)

    Thank you very much marketinet.

    @efedinler1 i have the same problem with id marketinet say. I think need to add this control for all ID in the script as marketinet say.

    Can you manage in next release?

    Thank you

    Plugin Support Efe Dinler

    (@efedinler1)

    Hi @marketinet & @alexpr1987 , thank you for the detailed feedback!

    Our development team is currently taking a look at this specific issue and your input on it, and I will provide you further feedback on how to move forward as soon as possible.

    Thread Starter alexpr1987

    (@alexpr1987)

    Hello, i have update last version but have same problem. Can you give me feedback on that?

    Thank you.

    Regards

    Plugin Support Efe Dinler

    (@efedinler1)

    Hi @alexpr1987 ,

    Please accept my apologies for the late response. We have released a new version recently, could you kindly update the plugin and check again? The error should be cleared now.

    Thread Starter alexpr1987

    (@alexpr1987)

    Hello Efe, thank for answer. I have update to version 2.9.2 but the problem is still present.

    Need to put PHP 7 to work, with PHP 8 not working.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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