PHP Version error message

  • projecttoday

    (@projecttoday)


    7 years ago

    In my site’s WordPress development dashboard I’m getting a message:

    SG Optimizer: You website doesn’t run on the recommended by SiteGround PHP version

    and then:

    The following plugins/themes are not compatible with PHP 7.0.
    Themify Portfolio Post

    and then it lists 3 errors.

    So I’m thinking I need to update Themify Ultra which is my website’s theme. Is this correct? Understand that I’m a noob. When I selected Themify Ultra while creating the site I was just following advice I saw in a youtube video so it is not necessarily the best theme for me. And I didn’t pay for it. So, my question is: should I update Themify Ultra? And do I have to pay for it? Or should I investigate getting another theme since the choice was not made from any real knowledge? My site basically works. It is a commercial site.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    So I’m thinking I need to update Themify Ultra which is my website’s theme. Is this correct?

    Yup.

    You use a commercial theme/plugin and need support, so please use their official support channel. We feel they are best equipped to support their products.

    https://themify.me/contact

    Commercial products are not supported in these forums. .

    Thread Starter projecttoday

    (@projecttoday)

    Well, yes, if the problem is in fact with the theme. But how do we know this? The original message is:

    SG Optimizer: You website doesn’t run on the recommended by SiteGround PHP version

    I want to make sure I’m not barking up the wrong tree.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Switch to another theme. Does the error go away?

    Thread Starter projecttoday

    (@projecttoday)

    Hmmm. Can you do readily do that? Which theme should I switch it to? Can I switch it back if it breaks or something?

    (I have a backup.)

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Try the twentyseventeen theme. You can switch back without losing anything. The purpose is to see if the error goes away.

    Thread Starter projecttoday

    (@projecttoday)

    Okay. Will do and report back. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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