PHP v8.1 admin table issues

  • Resolved quadlayers

    (@quadlayers)


    1 year, 12 months ago

    Hello team,

    We are experiencing some issues with filtering options and status changes with the awesome support plugin.

    For example, in the screenshot below, according to the settings we have established, only those tickets whose activity is “Awaiting Support Reply” should appear; however, as you can see, many other tickets appear that have already been answered.

    https://snipboard.io/6CSJoX.jpg

    The same issue is present in the admin table in that the response from this support does not appear in the activity; for this reason, the activity does not match the status, as you can see in this screenshot below.

    https://snipboard.io/xEMfGy.jpg

    This issue started when we upgraded our server’s PHP version from 7.4 to 8.1

    The page I need help with: [log in to see the link]

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