• Resolved lrnarasimhan

    (@lrnarasimhan)


    I am running WP 5.4.2 with the Suits theme on HostGator shared hosting. All plugins and themes are up-to-date and WP says I have the latest WP version. I have a warning to update my PHP and I am running into trouble.

    I have tried updating to PHP 7.x through cPanel/MultiPHP manager but my site will show
    “Your PHP installation appears to be missing the MySQL extension which is required by WordPress.”

    I can revert to PHP 5.4 and be back up.

    Steps I have taken:
    Websearches indicate that as long as WP and plugins are current, this is usually a conflict between PHP version instructions in .htaccess

    1) But, after I try going to 7.x, this is all that appears at the end of my .htaccess file. There are no entries above that refer to another PHP version.

    # php — BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php70” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php70 .php .php7 .phtml
    </IfModule>
    # php — END cPanel-generated handler, do not edit

    2) When I revert to PHP 5.4, this is at the bottom of .htaccess

    # php — BEGIN cPanel-generated handler, do not edit
    # This domain inherits the “PHP” package.
    # php — END cPanel-generated handler, do not edit

    HostGator’s documentation doesn’t cover this circumstance and I have not found any other causes besides the .htaccess suggestions.

    Any idea how I can get past this and update to a supported PHP version?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘PHP update failing’ is closed to new replies.