Php notice messages + impossible to checkout

  • Resolved sylvainorosys

    (@sylvainorosys)


    2 years, 2 months ago

    Hi,

    I’ve updated from 1.3.8 to 1.4.1 and I have many php log on all pages (the cart is on all pages):
    Notice: Undefined offset: 2363 in _____\wp-content\plugins\wt-smart-coupons-for-woocommerce\public\modules\coupon_restriction\coupon_restriction.php on line 330
    For information, 2363 is a product id in my cart.

    More of that, the checkout can’t be validated (with 1.3.8 all is ok).

    Very annoying, can you fix this?
    Regards,
    Sylvain

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @sylvainorosys,

    We are extremely sorry for the inconvenience caused. Assuming that the error occurs when there is a coupon applied, either automatically or manually, we will need the exact conditions of the coupon applied in order to replicate the error. Please share us the back end screenshots of the coupon edit page( usage restrictions, usage limit etc) of the coupon that is applied in the checkout.

    Thread Starter sylvainorosys

    (@sylvainorosys)

    Its’ an automatic coupon, and errors happen even if the coupon is not applied.

    I made a pdf with print screens: https://we.tl/t-VxKIxbbyr7

    Plugin Author WebToffee

    (@webtoffee)

    Hi @sylvainorosys,

    We tried to reproduce the issue on the latest version (1.4.1) and the old version (1.3.8) by following the conditions you described. However, we were unable to recreate the issues.

    The issue might be caused due to conflicts with other third-party plugins. Could you?please help us determine the cause of the problem by disabling all other plugins except WooCommerce and Smart Coupons and then activating the remaining plugins one by one?

    Thread Starter sylvainorosys

    (@sylvainorosys)

    Hello,
    I will check that but I don’t have so much time at this moment.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @sylvainorosys,

    Sure, let us know how it goes.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @sylvainorosys,

    We hope the issue is resolved. As the thread has been inactive for a while, we are marking it as Resolved. If you still need help, kindly create a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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