PHP memory error when viewing Stats

  • We’ve installed the plugin and the voting system seems to work but when you try to access the Stats page in the admin pane you get a “critical wordpress error”.

    Looking at the logfiles you see this:

    PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 20480 bytes)
URL	https://www.rvtravel.com/wp-admin/admin.php?page=rate-my-post-stats 

PHP Fatal error:  Allowed memory size of 805306368 bytes exhausted (tried to allocate 20480 bytes) in /www/wp-includes/class-wpdb.php on line 2879

    Our DB is large with over 16,000 posts… have we hit a limitation of some sort in the plugin? I tried the plugin on some additional test sites (very little content) and it worked just fine. In additional troubvleshooting steps I moved it to our test site and disabled all plugins save yours and even tried different themes and removed an y custom CSS or JS scripts that we had loaded, still gave the same error.

    Thanks,
    Kim`

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blaz K.

    (@blazk)

    Hi Kim,

    Thanks for reporting this issue. Are you using the latest version of the plugin (3.3.8)? In the last update the query for retrieving stat rows has been optimized. How many rated posts does the website have altogether? What’s the memory limit on the server?

    I’ll test and see if I can reproduce the issue.

    Regards,
    Blaz

    Thread Starter imkimc

    (@imkimc)

    Hi Blaz,

    Yes it’s the latest version 3.3.8.

    Memory on the server is 768mb.

    We’ve just started using this plugin so we only have 100 rated posts.

    Thanks,
    Kim

    Plugin Support Blaz K.

    (@blazk)

    Hi @imkimc,

    Sorry for my late reply. It took me a while to create dev environment with many rated posts.

    I ran some tests and even with over 200 rated posts didn’t encounter any issues. Memory limit set to 128mb, so much less than what you’re using. I also checked the query again and it’s written so that it only returns post IDs. Therefore, it shouldn’t cause issues in such scenarios.

    Could it be some other server config interfering?

    Best regards,
    Blaz

Viewing 3 replies - 1 through 3 (of 3 total)
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