PHP mailer errors

  • When using SMTP to send form I get below error. It works with a standard email account but won’t work with

    smtp.mail.yahoo.com
    or
    smtp.office365.com
    Using port 587
    Using TLS

    From the send options test form it works but not from any form on a page called by the form shortcode

    Fatal error: Uncaught exception ‘phpmailerException’ with message ‘SMTP Error: Could not authenticate.’ in /nas/content/staging/intercaps/wp-includes/class-phpmailer.php:1556 Stack trace: #0 /nas/content/staging/intercaps/wp-includes/class-phpmailer.php(1409): PHPMailer->smtpConnect(Array) #1 /nas/content/staging/intercaps/wp-includes/class-phpmailer.php(1245): PHPMailer->smtpSend(‘Date: Tue, 20 S…’, ‘This is a multi…’) #2 /nas/content/staging/intercaps/wp-includes/class-phpmailer.php(1125): PHPMailer->postSend() #3 /nas/content/staging/intercaps/wp-content/plugins/quick-contact-form/quick-contact-form.php(617): PHPMailer->send() #4 /nas/content/staging/intercaps/wp-content/plugins/quick-contact-form/quick-contact-form.php(732): qcf_process_form(Array, ‘ContactPage’) #5 /nas/content/staging/intercaps/wp-content/plugins/quick-contact-form/quick-contact-form.php(905): qcf_loop(‘ContactPage’) #6 [internal function]: qcf_start(Array, ”, ‘qcf’) #7 /nas/content/staging/intercaps/wp-includes/shortcodes.php(326): call_user_f in /nas/content/staging/intercaps/wp-includes/class-phpmailer.php on line 1556

Viewing 2 replies - 1 through 2 (of 2 total)

  • The test page and the main form use the same code to process the form. So I’m not at all sure why it isn’t working.

    Can you send a link to the page so I can take a look

    Thread Starter jrm61

    (@jrm61)

    hi aerin
    thanks for response
    Unfortunately I have parted ways with the site owner and no longer have access to his site. He was using WP-Engine which seems to have restrictions on lots of plugins including Wordfence & Duplicator.

    regards
    Jim

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘PHP mailer errors’ is closed to new replies.