PHP inheritance

Hi @teresacuervo could you share what it looks like in Cpanel when the php version reverts back to 7.2? Any error messages or notices? It sounds like this is more of a Cpanel issue than something specific to WordPress, but I need more information to confirm. Thank you!

Hi,(@zackkrida)

Thank you for the quick response. What my Cpanel states is that 7.2 version is inherited, therefore cannot make the change. When I select the 7.4 version from the drop-down menu, it grays out and does not allow me to change.

Thanks for the extra details! Yes, this likely means one of two things:

1. There’s a permissions access issue where Cpanel can’t edit your .htaccess file(s)
2. One of your .htaccess file(s) has a php version specified inside of it, which disables the ability to edit the php version in Cpanel

This sounds like an issue best-serviced by your hosting company. Do you know who/where your site is hosted with? You could also explore searching for .htaccess files in whatever you use to access FTP and editing them yourself, but editing those files can be delicate and potentially cause issues.

Yes, I figured that was the cause.

Thanks (@zackkrida)

Good luck! Feel free to keep this open and keep posting if you’d like more help from folks, otherwise please mark this topic as ‘resolved’. Thank you.

Thank you

I got it resolved through the server and FTP. I guess I can closed this question as SOLVED.

RESOLVED