PHP Fatal Errors

  • Resolved wilcochris

    (@wilcochris)


    1 year, 5 months ago

    It seems there was some sort of update to this plugin and ever since it has started to throw PHP Fatal Errors. It seems the method that is causing the error is heatmapModelGmp::getRouteByMapId() in google-maps-easy/modules/gmap/views/gmap.php:215.

    It would seem these have started since 18th May 2023. All for the same method and in the same file and same location.

    Why has this not been picked up before now?

    I have an older version of this plugin and I am going to upload this and overwrite the version I have to see if this resolves the issue.

    I can confirm going back to pre 18th May everything show up as it should

    • This topic was modified 1 year, 5 months ago by wilcochris.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Support Ole

    (@trsupsys)

    Hello @wilcochris,

    Thank you for contacting us about this issue. We are sorry for the inconvenience caused. Please reach out to us through our internal support to get help faster.

    We look forward to helping you.

    Best regards,
    Daniel

    Hi Daniel

    I had the same/similar problem with a fatal error. Have you installed the PRO Version as well?

    I did get some response from the development team. They said updating the PRO Version to 1.5.6 will help.

    Currently I don’t want to do the update before I sure everything will go right. Did you get any support from them?

    Best Regards Michael

    Thread Starter wilcochris

    (@wilcochris)

    The only response is that full functionality stops working after 1 year unless you pay for the plugin again. The pro and free versions are incompatible after the latest pro update and they have no intention of making them work together unless you pay for the plugin again and then you don’t have to use the free version. This is in total contrast to other plugins that you pay for where you get the full functionality forever you just don’t get support and updates. I am in the process of removing all references to this plugin and I won’t use any more from this dev

Viewing 3 replies - 1 through 3 (of 3 total)
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