PHP Fatal Error with Depicter and Elementor Activated

  • Resolved acoderjones91

    (@acoderjones91)


    1 year ago

    Hello,

    Checked logs on my site and getting this error:

    08-Nov-2023 00:51:33 UTC] PHP Fatal error: Uncaught Error: Call to a member function is_built_with_elementor() on bool in /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-content/plugins/depicter/app/src/Modules/Elementor/Module.php:42 Stack trace: #0 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/class-wp-hook.php(324): Depicter\Modules\Elementor\Module->enqueueWidgetScript(”) #1 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/script-loader.php(2262): do_action(‘wp_enqueue_scri…’) #4 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts(”) #5 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array in /home/wolfandk/alanfurmanandco.wolfandkey.com/wp-content/plugins/depicter/app/src/Modules/Elementor/Module.php on line 42

    Also, I noticed that the page loads if I deactivate Depicter/Elementor, but of course the slider is not present.

    Also, not sure if this helps, but page loads as expected when logged in to the backend wp-admin

    Would greatly appreciate some timely assistance with this issue

    Much thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author averta

    (@averta)

    @acoderjones91
    This is a strange case because upon checking the code, there should be no errors, but do not worry we are here to help you ??
    I have forwarded this issue to our development team for further investigation. While we work on resolving the issue, could you please provide me with details of your WordPress and plugin versions? Additionally, please take a screenshot of your server status from the Site Health menu located under the Tools menu on your dashboard. This will help us diagnose the issue more efficiently.

    ?And please check our guidelines here:

    ?https://depicter.helpscoutdocs.com/article/263-500-error

    Plugin Author averta

    (@averta)

    Hi there,
    4 months and no reply so we mark this ticket as a resolved one.
    If still got issue please open a new ticket

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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