PHP Fatal error – Uncaught Error: Call to a member function date() on null
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Checking our logs we are seeing the below fatal error after upgrading to latest release:
[11-Nov-2022 09:40:25 UTC] PHP Fatal error: Uncaught Error: Call to a member function date() on null in /home/fanzone/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Customers/DataStore.php:738 Stack trace: #0 /home/fanzone/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Schedulers/CustomersScheduler.php(199): Automattic\WooCommerce\Admin\API\Reports\Customers\DataStore::update_registered_customer(142) #1 [internal function]: Automattic\WooCommerce\Internal\Admin\Schedulers\CustomersScheduler::import(142) #2 /home/fanzone/public_html/wp-content/plugins/woocommerce/src/Admin/Schedulers/SchedulerTraits.php(267): call_user_func_array(Array, Array) #3 /home/fanzone/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Internal\Admin\Schedulers\ImportScheduler::do_action_or_reschedule(142) #4 /home/fanzone/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) #5 /home/fanzone/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #6 /home/fanzone/public_html/wp-content/p in /home/fanzone/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Customers/DataStore.php on line 738
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I am not a GitHub user so don’t know if there is a correspondence there. I notice that WooCommerce has just released a new version, but today I encounter the exact same problem again. I try to update a customer field on a WP user, and get the fatal error in WC.
If I deactivate WC there is no problem changing the value in the custom field, and then I reactivate WC without problems. So the problem seems to persist in WC.
Does anyone working on/with WC follow these threads???Hi @jtowell
They keep adding odd comments like “5962802-zen” on GitHub but I have no idea what this means or if it is getting any closer to being dealt with.?
This means that we receive the same reports from other WooCommerce users.
Hi @krelle
I am not a GitHub user so don’t know if there is a correspondence there. I notice that WooCommerce has just released a new version, but today I encounter the exact same problem again. I try to update a customer field on a WP user, and get the fatal error in WC.
That’s not good, thanks for sharing your experience with us.
Ticket is not resolved just because the responsibility has been moved elsewhere and as it’s very clear that the bug is not fixed and that the actual users of this plugin are not getting the information needed to understand the process or when this issue will be correctly addressed.
I can confirm that the bug hasn’t been resolved.
You all can see here the progress: https://github.com/woocommerce/woocommerce/issues/35752
Our developers are working on resolving this bug.
Given that we have no extra information, I recommend that you subscribe to that thread on Github to follow the discussion. That’ll allow you to be the first to get any updates from the devs and find out when this is closed and solved. You can subscribe by clicking this button on the GitHub repo (this will only be visible if you have a GitHub account, which can be done for free):
If the image does not load, please click this link: https://d.pr/i/2EmX9KFor now, I will place this ticket on?
Resolved?status as I’d suggest that you can follow the Github thread directly.Thanks for the patience while our developers are looking into resolving this bug.
@tabaraksiyal this issue is finally due to be fixed in the next minor release of WooCommerce ie version 7.7, so you can either wait until this is released or go to wp-content\plugins\woocommerce\src\Admin\API\Reports\Customers\DataStore.php line 750 (assuming you have version 7.6.1 of WooCommerce ) and replace the line with
'date_registered' => $customer->get_date_created( 'edit' ) ? $customer->get_date_created( 'edit' )->date( TimeInterval::$sql_datetime_format ) : null,You can access this file also via the Plugin Editor in WordPress. If you do not know how to do this, you may be best to wait until the fix is released.
All the best
Janette
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