Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @souljahdgw,

    Thank you for using MPG and we apologize for the issues you are facing!

    Can you share more details about this situation? I checked your website and no error is displayed.

    Best regards,

    Andreea

    Thread Starter souljahdgw

    (@souljahdgw)

    [11-Feb-2024 21:59:42 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 69632 bytes) in wp-content/plugins/multiple-pages-generator-by-porthas/helpers/Helper.php on line 634 and the blog page displays https://i.imgur.com/WXY96Q3.jpeg

    Plugin Support irinelenache

    (@irinelenache)

    Hello @souljahdgw,

    Thank you for providing more details regarding this issue!

    In order to fix this, you should increase the PHP memory limits for your website. If you are not familiar with this, you should get in touch with your hosting provider and they will surely help you on this regard.

    I hope this helps,

    Irinel

    Thread Starter souljahdgw

    (@souljahdgw)

    problem not solved, WPX have said this:

    Hi Vlad,

    After investigating, I can confirm that the issue is due to the Multiple Pages Generator by Themeisle plugin.

    You can see the error in the error log as well:

    PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 131072 bytes) in /home/dritcoux/public_html/wp-content/plugins/multiple-pages-generator-by-porthas/helpers/Helper.php on line 636

    Despite how it looks, this is not exactly a memory issue, as you have plenty of it to accommodate the query.

    The issue would be with how the queries are generated, in this case, most likely, flooding meta- and term-data, which exhausts the website memory in a way independent of the set PHP memory limit, though with this plugin, this may be slightly different.

    As far as I am aware, this could most likely be addressed by editing the core WordPress files, but that could break your website, hence why it is not included in our provided support services.

    I would advise you to either remove the plugin or contact their support services so they can take a look at the matter and provide a solution.

Viewing 4 replies - 1 through 4 (of 4 total)
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