PHP Fatal error after updating Piwik to 2.14.0

ok braekling you pointed me here

So where is the fix???????
is this where the road ends with me & WP-Piwik?

I update my Piwik & now the wordpress plugin is broken.
I wish the core Piwik dev’s would be the one’s making this plugin.

Maybe you should just start to read the threads instead of posting without reading.

The issue is caused by a bug of Piwik itself and we are waiting for Piwik 2.14.2 to resolve this (.1 did a first step but was not able to solve the whole issue). You can switch to http mode by changing your options table or have to downgrade to Piwik 2.13.x.

But I don’t have to put up with your mean and nonreflective posts in my free time. So this is the last time I respond to you. Please keep this thread clean for all the people who are seriously interested in a solution.

Allright, I figured out how to get it working again with Piwik 2.14.1. But before I provide an update, I want to make sure the workaround won’t break the compatibility with 2.13.x or earlier.

Until the update is available, you can use this workaround:

Open /wp-piwik/classes/WP_Piwik/Request/Php.php.

Replace these three lines…

if (class_exists('Piwik\FrontController'))
   \Piwik\FrontController::getInstance()->init();
else serialize(array('result' => 'error', 'message' => __('Class Piwik\FrontController does not exists.','wp-piwik')));

… with these:

if (class_exists('Piwik\FrontController')) {
   global $piwik_environment;
   if (!$piwik_environment) {
      $piwik_environment = new \Piwik\Application\Environment("tracker");
      $piwik_environment->init();
      $piwik_environment = true;
   }
   \Piwik\FrontController::getInstance()->init();
} else return serialize(array('result' => 'error', 'message' => __('Class Piwik\FrontController does not exists.','wp-piwik')));

https://github.com/piwik/piwik/issues/8365

The workaround only works one time for me after that the error comes back.

https://goo.gl/yQMO8B

@ruhrpottjung: The message shown in your screenshot is not caused by the 2.14.0 bug (this one will totally break all pages which are showing Piwik contents). This notice just shows there is no data available. Should data be available or is it just a fresh setup? Please check if the correct site is determined… if not, disable auto config once (WP-Piwik Settings -> Connect to Piwik), save settings, re-enable it and save the settings again.

@all: The discussion with the Piwik team pointed out that I just have to check the Environment class’ existence to keep WP-Piwik backward compatible. So I can provide a patch now. https://github.com/piwik/piwik/issues/8365

@breakling: Figured out what it was. Like it seems it was a missing update for german translation. After I did the update it works fine.
Sorry for wasting your time.

Look braekling I’m sry for getting soo mad
but I’m just pissed that when any little thing go’s wrong with your plugin, it cripples my whole website.
nothing pass the header was loading.
I can not access the WP-Piwik settings.

none of the other plugins that I use on my website, cripple it like that.

if you don’t want to help me that’s fine
I will figure it out on my own or look for some other way.

end of line.

@E-TARD the LifeCaster: Do you think that’s the right way? Means you get something for free, don’t pay for the support and expect that you get help in 24 hours?
Can understand that you maybe have bad mood because it don’t work for you, but think also that you can say it more friendly. I’m pretty sure that breakling does his best to fix the problem.

And if you can’t use it (errors do happen) why you don’t delete the plugin temporarily till the problem is fixed?
Very easy or not?

Just to keep you informed: I detected a bug which will (in some rare cases) cause problems with the tracking code in PHP mode. Everything else is finished, so I hope to provide the update very soon.

1.0.3 released. Please also update to Piwik 2.14.1.

Please inform me if something went wrong.

Nice, looks like all is working well here, using wp-piwik 1.0.3 + piwik 2.14.1 + PHP API + wordpress 4.2.2 on PHP 7.0.0beta1

I’m sorry to say but after the update I have connection problems again. First I looked in settings and it told me “can’t connect with your configuration”

https://goo.gl/D9AZxR

After that I disable the plugin and enable it again and it say me that it is connected.

When I go to the “WP-PIWIK” page it show me then that here (half filled with data and half not):

https://goo.gl/Y5H9yT

Very strange. Would be nice breakling if you can help me with my problem.

@ruhrpottjung: This issue does not seem to be directly related to the 2.14.x bug. But maybe some invalid data was cached after the problem occurred the first time. So, you already switched back to PHP API? If so, please disable WP-Piwik’s cache (see expert configuration) and try again. (You can re-enable the cache, afterwards.)

Otherwise you can try to reset WP-Piwik once. See Settings -> WP-Piwik -> Support. After this step, you have to re-configure WP-Piwik, but it should start working as expected again.

@ruhrpottjung Ok let me start off by saying I never expect to get help from the Dev of a plugin. if they want to help cool, if not whatever.
Also, yes I have Deactivate the plugin aka “the fix”

I was not in a bad mood, I was pissed off to no end!!!
Whenever any little thing go’s wrong with “WP-piwik”
it take my website with it, had only the plugin just stopped working & left my website alone
I would not have giving a shit.

My Two pennies; it broke, I read this and was able to get my site dashboard back up.

Using the self hosted PHP api (It seems this is faster)

WP-Piwik 1.0.3 is successfully connected to Piwik 2.14.3. You are running WordPress 4.2.4.