PHP fatal error

  • Resolved onation

    (@onation)


    3 months, 3 weeks ago

    Hello! can you help me with some problems with a plugin? it is the translator, it has thrown me down the pages of legal notice (https://onationbikes.com/en/aviso-legal/) and privacy policy (https://onationbikes.com/en/politica-privacidad/) when you look at them in ENGLISH. thanks ??

    This is the error that appears in the logs. It looks like some syntax error in the plugin programming itself:

    AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Mustache_Exception_SyntaxException: Mismatched tag delimiters: /thirdparty-social on line 0 in /var/www/vhosts/projectsc.com/onationbikes.com/wp-content/plugins/adapta-rgpd/lib/vendor/Mustache/Tokenizer.php:184\nStack trace:\n#0 /var/www/vhosts/projectsc.com/onationbikes.com/wp-content/plugins/adapta-rgpd/lib/vendor/Mustache/Engine.php(766): Mustache_Tokenizer->scan('#!trpst#trp-get...', '')\n#1 /var/www/vhosts/projectsc.com/onationbikes.com/wp-content/plugins/adapta-rgpd/lib/vendor/Mustache/Engine.php(783): Mustache_Engine->tokenize('#!trpst#trp-get...')\n#2 /var/www/vhosts/projectsc.com/onationbikes.com/wp-content/plugins/adapta-rgpd/lib/vendor/Mustache/Engine.php(808): Mustache_Engine->parse('#!trpst#trp-get...')\n#3 /var/www/vhosts/projectsc.com/onationbikes.com/wp-content/plugins/adapta-rgpd/lib/vendor/Mustache/Engine.php(738): Mustache_Engine->compile('#!trpst#trp-get...')\n#4 /var/www/vhosts/projectsc.com/onationbikes.com/wp-content/plugins/adapta-rgpd/lib/...'

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello there,

    Thanks for reaching out to us!

    Please try going to TP Settings => Advanced => Exclude Strings => Exclude Gettext Strings and add under “Domain” the domain of the plugin that is causing this problem. In this case it is: adapta-rgpd.

    Let me know if it helps.

    Thread Starter onation

    (@onation)

    Good morning Andrei!, thank you very much for your reply message.

    I have done the action you mentioned but the problem has not been solved. On the other hand, I have a brief question as well. My landing translated into English with your plugin is positioning me in the Spanish market (next to my original good writing). How is it possible to avoid this?

    Best regards

    Hello,

    Would you mind sending some screenshots so I can check how you implemented this?

    Also any other detail that you can provide on this issue would be helpful.

    All the Best,

    Thread Starter onation

    (@onation)

    Hello,

    I was doing all the manual translations to the web, until I came to these two pages and this error appeared. Now I am afraid to continue translating other main pages. That afternoon I installed the plugin you mentioned in your first reply and yours.

    I attach the requested screenshots (I’m not sure if you can watch it, if not, please let me send it by email):

    Thread Starter onation

    (@onation)

    I attach the requested screenshots

    Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    That seems to be a 500 error type. You can consult our doc guide about this topic/

Viewing 6 replies - 1 through 6 (of 6 total)
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