• Resolved pavelisky

    (@pavelisky)


    Every time i activate this plugin my site shoots a 500 problem.

    The error in my log is always the same:

    PHP Fatal error: Uncaught exception ‘MercadoPagoException’ with message ‘Failed to connect to api.mercadopago.com port 443: Connection refused’ in /home/azulcom/public_html/prisgo.com/azul/wp-content/plugins/woocommerce-mercadopago/includes/sdk/lib/mercadopago.php:885

    Stack trace:
    #0 /home/azulcom/public_html/prisgo.com/azul/wp-content/plugins/woocommerce-mercadopago/includes/sdk/lib/mercadopago.php(983): MPRestClient::exec(Array, ‘3.0.10’)

    #1 /home/azulcom/public_html/prisgo.com/azul/wp-content/plugins/woocommerce-mercadopago/woocommerce-mercadopago.php(513): MPRestClient::get(Array, ‘3.0.10’)

    #2 /home/azulcom/public_html/prisgo.com/azul/wp-content/plugins/woocommerce-mercadopago/woocommerce-mercadopago.php(130): WC_Woo_Mercado_Pago_Module::get_categories()

    #3 /home/azulcom/public_html/prisgo.com/azul/wp-content/plugins/woocommerce-mercadopago/woocommerce-mercadopago.php(122): WC_Woo_Mercado_Pago_Module->__construct()

    #4 [internal function]: WC_Woo_Mercado_Pago_Module::init_mercado_pago_class(”)

    #5 /home/azulcom/public_html in /home/azulcom/public_html/prisgo.com/azul/wp-content/plugins/woocommerce-mercadopago/includes/sdk/lib/mercadopago.php on line 885

    Actually my PHP′s version is 5.6 and i′ve enabled cURL on my site and it still failing.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there @pavelisky,

    In your case, Mercado Pago plugin is trying to connect to its API, but by some reason, your infra/network isn’t allowing it.

    I’d suggest you to check:
    – Firewall settings;
    – Internet configurations;
    – IP whitelists.

    Regards

    megapublicidad

    (@megapublicidad)

    We are facing the same problem.
    I do not understand the reason.

    I look forward to a prompt solution.

Viewing 2 replies - 1 through 2 (of 2 total)
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