PHP Execution Timeout Error

Dear @royvalo42,

Could you, please, send us your backup log so we can check the issue for you?

You can download the mentioned log file by this article link:
https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/

Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv

Dear @royvalo42,

How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need help with this issue.

Dear @royvalo42,

We haven’t heard back from you for 2 days.
We’re marking this thread as resolved.

Please, submit a new support thread if you need more help.

I had the same problem. I went in to Settings and selected the option “Download via PHP” in Settings and was able to successfully do a full backup. Hope this might help someone.

Dear @motzus,

Thank you for your tip! ??