PHP error related to stripe

  • Resolved Brent Wilson

    (@bwbama)


    2 years, 3 months ago

    [22-Aug-2022 17:10:30 UTC] Unable to fetch Stripe Invoice object: Could not determine which URL to request: Stripe\Invoice instance has invalid ID:

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mary Job

    (@mariaojob)

    Hi @bwbama,

    Can you confirm if you are making use of the new Stripe-hosted Checkout functionality here, please: https://www.paidmembershipspro.com/gateway/stripe/stripe-checkout

    If yes, kindly confirm if you have set the PMPRO_STRIPE_CHECKOUT_BETA_ENABLED to true in your wp-config file & if able to, do share a link to your checkout page so that we can see what is currently happening.

    Plugin Author Jason Coleman

    (@strangerstudios)

    bwbama, thanks for the heads up on this error. We had other reports of similar issues and have released a fix for this. The 2.9.4 update includes the updated Stripe webhook handler.

    When you see these errors, there is a chance that a user did not have their membership cancelled when it should have been. Note the date and time of the error, check in Stripe what cancellation happened then, and then check for a user who may have been cancelled due to failed payments or a manual action in Stripe.

    I hope you were either uneffected and/or there aren’t too many of these cases for you to follow up on.

    Sorry for the issue, and thanks again for using PMPro.

    Plugin Support Kim White

    (@kimwhite)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any new questions or if your issue persists, please feel free to create a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)
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