• Unable to upload new posts on my site >> Updating failed. Could not update post in the database

    Checked my PHP error log and discovered that I am continually getting an error that seems to be related to Mailpoet >> Exception: Invalid API endpoint. in /home/u169307991/domains/abzu2.com/public_html/wp-content/plugins/mailpoet/lib/API/JSON/API.php:190

    Partial PHP error log nfo >> https://smallpdf.com/file#s=d5547b91-8195-4919-bcc8-49941120edb1

    I suspect that this is related to >> Updating failed. Could not update post in the database

    TIA

    • This topic was modified 1 month, 2 weeks ago by abzu2.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @abzu2 ,

    Thank you for reaching out to us and sharing the error with us.

    Can you kindly try re-installing the plugin by following this guide: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

    Looking forward to hearing back from you.

    Thread Starter abzu2

    (@abzu2)

    Ojama, thanks for your reply. Reinstalled Mailpoet and unfortunately I continue to get the error > Updating failed. Could not update post in the database.

    ??

    Thread Starter abzu2

    (@abzu2)

    Discovered the problem with a post I was trying to publish. The text had hidden characters causing a conflict that caused the error Updating failed. Could not update post in the database.

    Mailpoet appeared in the PHP error log numerous time with Invalid API endpoint errors which led me to believe that it was the cause of not being able to publish a post. Will see what PHP errors i get now after having reinstalled Mailpoet.

    Thread Starter abzu2

    (@abzu2)

    I solved one problem that ended up not being related to Mailpoet. I uninstalled Mailpoet and reinstalled it according to the information provided in this thread. I continue to have PHP related errors that seem to be with Mailpoet.

    PHP error log: https://smallpdf.com/file#s=5fa56d6c-5152-40c6-95e9-dda9b81002e9

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @abzu2,
    Thanks for debugging this further and resolving the update post issue.

    Our devs reviewed the logs you shared and believe this error would be fixed, if you disable, delete the plugin completely. Download a fresh copy and install it. Maybe you have done this already. Do let us know how that works out.

    Also, it would help us understand on what actions triggered these PHP errors? If you can recollect and let us know, it will help us address this error better.

    @simplysaru I had posted those actions here but it was deleted by some mod.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @ov3rfly, Could you please send these actions to an online service like quickforget.com /smallpdf.com so that we can share the same with the devs? This will help us debug this error quicker. Thanks for your patience & understanding.

Viewing 7 replies - 1 through 7 (of 7 total)
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