• Resolved wpforumuser

    (@wordpressforumhelp)


    Hi all…

    Has anyone seen this error message before?

    Warning: Undefined array key "avatar_url" in /homepages/16/d504303201/htdocs/domainname/wp-content/plugins/review-widgets-for-tripadvisor/trustindex-plugin.class.php on line 4646

    Line 4646...
    $array['page_details']['avatar_url'],

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @wordpressforumhelp !

    Please send us the troubleshooting text!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter wpforumuser

    (@wordpressforumhelp)

    Hi Lídia… the error is as above?

    Warning: Undefined array key "avatar_url" in /homepages/16/d504303201/htdocs/clickandbuilds/domainname/wp-content/plugins/review-widgets-for-tripadvisor/trustindex-plugin.class.php on line 4646

    Thanks

    • This reply was modified 1 year, 11 months ago by wpforumuser.
    Plugin Support Lídia from Trustindex

    (@liditrudex)

    @wordpressforumhelp

    We need the text which is under the troubleshooting button:
    https://snipboard.io/ulM4Xd.jpg

    Thread Starter wpforumuser

    (@wordpressforumhelp)

    Oh whoops ??

    Here you go…

    Thanks

    URL: https://DomainName.com
    MySQL Version: 5.7.38
    WP Table Prefix: VvuMjKxd
    WP Version: 6.1.1
    Server Name: DomainName.com
    Cookie Domain: DomainName.com
    CURL Library Present: Yes
    CSS path: /homepages/16/d504303201/htdocs/clickandbuilds/DomainName/wp-content/uploads/trustindex-tripadvisor-widget.css
    
    PHP Info: 
    	Version: 8.1.13
    	Memory Usage: 67.55MB
    	Memory Limit: 1024M
    	Max Upload Size: 128M
    	Max Post Size: 128M
    	Allow URL fopen: On
    	Allow URL Include: Off
    	Display Errors: On
    	Max Script Execution Time: 30 seconds
    	WP_HTTP_BLOCK_EXTERNAL: not defined
    	WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: WP Tripadvisor Review Widgets
    Plugin Version: 9.6.2
    Options: 
    	active: 1
    	version: 9.6.2
    	page-details: Array
    		
    		
    	subscription-id: 
    	proxy-check: 
    	style-id: 37
    	review-content: <div class="ti-widget" data-layout-id="37" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-1"> <div class="ti-reviews-container"> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-content"> <!-- R-CONTENT -->%text%<!-- R-CONTENT --> </div> </div> </div> <!-- R-LIST --> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong></span> </div> </div> </div> </div>
    	filter: Array
    		(
    		    [stars] => Array
    		        (
    		            [0] => 5
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    		    [only-ratings] => 1
    		)
    		
    	scss-set: dark-background
    	lang: en
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    	dateformat: j. F, Y.
    	rate-us: hide
    	rate-us-feedback: 
    	verified-icon: 0
    	enable-animation: 0
    	show-arrows: 1
    	content-saved-to: 9.6.2
    	show-reviewers-photo: 0
    	download-timestamp: 2022-12-01 15:09:47
    	widget-setted-up: 1
    	disable-font: 1
    	show-logos: 0
    	show-stars: 0
    	load-css-inline: 0
    	align: 
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    	review-download-request-id: 2277af90214gd3de
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    Reviews: Array
    	(
    	    [0] => stdClass Object
    	        (
    	            [id] => 1
    	            [user] => David
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e6/ea/default-avatar-2020-54.jpg
    	            [text] => <strong>What a great hotel</strong>
    	Stayed overnight, 2 couples.  The hotel was really great. Comfy, exceptionally clean etc. The hostess was very warm and engaging. The location is close to the centre as well. Parking was no issue, outside the hotel. We would definitely stay there again. Breakfast is continental, but sufficient etc. Just in case a cooked breakfast is a major requirement for you
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-09-08
    	        )
    	
    	    [1] => stdClass Object
    	        (
    	            [id] => 2
    	            [user] => Mark
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/f3/23/default-avatar-2020-28.jpg
    	            [text] => <strong>Harrogate break!</strong>
    	My wife and myself will have been here for 3nts by the time we go home tomorrow and it’s been a brilliant little place to stay in Harrogate.DomainName is tucked away in a quiet tree lined avenue about a 10mins stroll from the town centre.Parking isn’t a problem as you get given a permit to put in your car so that you don’t get booked. We stayed in the Huntly room on the top floor which was a good sized room with everything that we needed and the added bonus was that it was very quiet all the time.We just had the continental breakfast which was adequate but you can have a fully cooked breakfast at an added cost. We can recommend this place to stay and if in the area again we wouldn’t hesitate to stay again as the owner is very friendly and very helpful.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-03-23
    	        )
    	
    	    [2] => stdClass Object
    	        (
    	            [id] => 3
    	            [user] => spycat
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/63/avatar041.jpg
    	            [text] => <strong>Lovely B&B</strong>
    	Warm, comfy well-furnished room with all the usual amenities - tea & coffee, TV toiletries, hairdryer, fan etc. Perfect location for the centre, especially for events at the Convention Centre (5 min walk). Close to town, but a quiet residential neighbourhood. Friendly and helpful hosts. I will definitely stay here again.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-11-16
    	        )
    	
    	    [3] => stdClass Object
    	        (
    	            [id] => 4
    	            [user] => cookie89Manchester
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-s/01/8d/d7/a5/cookie89manchester.jpg
    	            [text] => <strong>Nice B&B</strong>
    	Nice B&B pretty central to Harrogate with free parking - 5/10min walk into centre with permit on street parking outside B&B. Comfy bed and clean spacious room.. Reason for 4 rather than 5 star is that breakfast let it down, for £10 pp for cooked breakfast I was dissapointed, Sausages very pale and looked unappetising and just generally not worth £10. Saying that though I would reccomend staying but would advise against adding on cooled breakfast.
    	            [rating] => 4.0
    	            [highlight] => 
    	            [date] => 2021-11-12
    	        )
    	
    	    [4] => stdClass Object
    	        (
    	            [id] => 5
    	            [user] => Paul E
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e9/60/default-avatar-2020-64.jpg
    	            [text] => <strong>Great accommodation and great location.</strong>
    	Accommodation was lovely. Room was spacious well decorated and most importantly spotlessly clean. Hosts were welcoming and nothing was too much trouble. Harrogate was a great location for exploring Yorkshire. We drove to Whitby and Staithes. We got a train into York which was straight forward and saved on having to park, visited Knaresborough and we drove around the Dales. I would highly recommend.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-10-02
    	        )
    	
    	    [5] => stdClass Object
    	        (
    	            [id] => 6
    	            [user] => RichardH267
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/10/76/2d/61/richardh267.jpg
    	            [text] => <strong>Passable</strong>
    	The bed was fairly comfortable but there were some issues. The room had a view of a wall, the shower cubicle was cramped and jaded, a tap was broken, the kettle was broken and I wasn’t allowed to check out at 10.30 rather than 10 which was told me in a rather grumpy manner. Finally I was surprised that the owners were not wearing any face protection and I overheard a guest saying she was unwell.It was all a bit disappointing really
    	            [rating] => 3.0
    	            [highlight] => 
    	            [date] => 2021-10-01
    	        )
    	
    	    [6] => stdClass Object
    	        (
    	            [id] => 7
    	            [user] => Mike B
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-l/01/2a/fd/9c/avatar.jpg
    	            [text] => <strong>Bed and breakfast</strong>
    	Stopped here as our usual hotel was full. Don't normally stay in a b and b but thought this was worth a try and were not disappointed. The room was spacious and clean, and although close to town the street was very quiet. Breakfast was excellent and the owners lovely.We will stay again.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-09-26
    	        )
    	
    	    [7] => stdClass Object
    	        (
    	            [id] => 8
    	            [user] => clarkie287
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e3/6a/default-avatar-2020-47.jpg
    	            [text] => <strong>Excellent overnight stay</strong>
    	Stayed here last minute en route further north.Excellent stay very clean and tidy and lovely owners.Good value for Harrogate and close to the centre for a wonder if required Parking pass given so we could park close by in the disc zone.Will return again Many thanks
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-09-19
    	        )
    	
    	    [8] => stdClass Object
    	        (
    	            [id] => 9
    	            [user] => nigel815
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e2/81/default-avatar-2020-43.jpg
    	            [text] => <strong>A superb place to stay, highly recommended</strong>
    	A superb place to stay, run by a brilliant couple Olsl and kamila  and of course their young daughter. Bedroom lovely and clean, breakfast super both full Yorkshire and vegetarian option. Nothing was too much trouble for them, always greets you in the morning with a smile. Well Kamila ????. Will definitely be back again.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-08-25
    	        )
    	
    	    [9] => stdClass Object
    	        (
    	            [id] => 10
    	            [user] => Louise C
    	            [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/ea/74/default-avatar-2020-68.jpg
    	            [text] => <strong>Lovely stay</strong>
    	Comfortable and clean room. Hotel is close to town but in a very quiet area, with easy street parking with permit from hotel. Breakfast gorgeous with plenty of options including vegetarian. Thank you again for a lovely stay.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-08-22
    	        )
    	
    	)
    	
    
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    Active Theme: Twenty Twenty-One 1.7
    Plugins: 
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    	Ninja Forms - Layout & Styles (3.0.29 - active)
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    Hi @wordpressforumhelp !

    Thank you for your feedback!
    We fixed the issue on our side. In order to make the warning fixed, you have to refresh the reviews, or disconnect then reconnect your Tripadvisor URL. After we update your reviews the warning will disappear.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter wpforumuser

    (@wordpressforumhelp)

    Thank you ??

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    No problem, let us know if we can help you with anything!

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