PHP error “array” “string” “null” ?

Hi there,

Thank you for contacting us.

In order to be able to further investigate the issue you’re experiencing, may I kindly ask you to provide me with the following details:

* WordPress version
* Cloudinary Plugin’s version
* The theme that you use and its version
* A full list of all other plugins that you have installed on your environment
* Page builders that you actively use

Once provided, we will take a deeper look into it on our end, trying to reproduce the issue to better understand the root cause for it.

In case it will be necessary, will you be willing to provide us with temporary access to a sandbox environment of your site where we can take a look and debug if needed?

Looking forward to your update.

Thanks,
Victor

@victorcloudinary thank you for responding. Here is the requested information …

* WordPress 5.6
* Cloudinary Plugin 2.5.0
* Theme OnePress 2.2.6
* Page builders NONE
* All plugins …
Advanced Editor Tools (previously TinyMCE Advanced)
Version 5.6.0

AMP
Version 2.0.10 | By AMP Project Contributors

Better Search Replace
Version 1.3.4 | By Delicious Brains

Breadcrumb NavXT
Version 6.6.0 | By John Havlik

Classic Editor
Version 1.6 | By WordPress Contributors

Cloudinary
Version 2.5.0 | By Cloudinary Ltd., XWP | Visit plugin site

Disable Google Fonts
Version 2.0 | By Milan Dini?

Disable Gutenberg
Version 2.3 | By Jeff Starr | Homepage | Rate this plugin ?

FileBird Lite
Version 4.3.1 | By Ninja Team

GDPR Cookie Consent
Version 1.9.5 | By WebToffee

Health Check & Troubleshooting
Version 1.4.5 | By The www.remarpro.com community

Insert Headers and Footers
Version 1.5.0 | By WPBeginner

Invisible reCaptcha
Version 1.2.3 | By Mihai Chelaru

Ninja Forms
Version 3.4.34 | By Saturday Drive

Redirection
Version 5.0.1 | By John Godley

Schema & Structured Data for WP & AMP
Version 1.9.61 | By Magazine3 | Technical Support

SG Optimizer
Version 5.7.14 | By SiteGround

Telnumlinker
Version 1.2 | By Stoatoffear

UpdraftPlus – Backup/Restore
Version 1.16.47 | By UpdraftPlus.Com, DavidAnderson

Wordfence Security
Version 7.4.14 | By Wordfence

WP Accessibility
Version 1.7.6 | By Joe Dolson

WP Mail SMTP
Version 2.5.1 | By WPForms

WP RSS Aggregator
Version 4.17.10 | By RebelCode | Getting Started | Extensions

WP Sitemap Page
Version 1.6.2 | By Tony Archambeau | Settings | Donate

WP-Optimize – Clean, Compress, Cache
Version 3.1.6 | By David Anderson, Ruhani Rabin, Team Updraft

Yoast SEO
Version 15.7

Hi @lukefive,

Thanks for sharing those details.

We have opened a ticket internally in order to fix this issue and we will get back to you as soon as we have some updates to share.

Hope that makes sense.
Best,
Loic

Hi @lukefive,

Our development team is currently investigating the issue and they would like to get more details on the issue. Would you mind answering the following questions:

• Is the sitemap that you mentioned generated by WP Sitemap Page, or Yoast?
• If it is WP Sitemap Page, in the edit page, can you try to switch to the Text view and browse that page’s contents and see if you have a video shortcode like this: [video]? If this assumption is right, can you please confirm you only see these warnings when saving the post and the page for the sitemap will not render?

Thanks in advance.
Best,
Loic

Let me start by apologizing for your time spent on this.
We’ve had so many problems with Cloudinary, that the plugin is now removed.
Since we need a full CDN not just for images, we will probably resume shopping around.

Thank you for your efforts to assist!

Hi @lukefive,

I am sorry to hear that.

We will be happy to assist you in case you decide to work with Cloudinary for future projects.

Best regards,
Loic

Hi @lukefive,

While you decided to remove the Cloudinary plugin, you mentioned you had many problems with Cloudinary. As we are always looking to improve our services, we would like to understand the problems you faced. May I ask you to share the other issues you had on top of the array string issue?

Thanks in advance.
Best,
Loic

The problems were technical.
Using Cloudinary did not help our content loading/delivery. I pulled the numbers from GTMetrix and sent them to Cloudinary tech support, but they did not respond. I also posted in this more public forum, and obviously did get a response.

Hi @lukefive,

Thanks for getting back to me.

Would you mind sharing your cloudname in order to see the request you opened through the Support ticketing system?

Thanks in advance.
Best,
Loic

@loiccloudinary …

realize-information-technology

Hi @lukefive,

I couldn’t find any request other than this one for the cloud you shared.

We have just released the version 2.7.0 of our plugin, could you please upgrade and see if that fixes your issue.

Thanks in advance.
Best,
Loic