• Resolved birgitspeulman

    (@birgitspeulman)


    Hi folks,

    There seems to be some issues with my site.

    • Every now and then I open a blog post, especially where I used galleries, something is wrong with the gallery block and I have to repair that.
    • The site used lots of space. Therefore I deleted a whole bunch of old and unnecessary stuff, but it seems the size of the site has not changed at all.
    • I do not know if this has to do with Orbit Fox, but the PHP Error Log shows a lot of errors having to do with Orbit Fox. They are all like this:

      PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/public/sites/www.kunstlokaalno8.nl/wp-content/plugins/themeisle-companion/core/app/abstract/class-orbit-fox-module-abstract.php on line 351

      Anyone have an idea?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @birgitspeulman,

    Thanks for choosing Orbit Fox!

    The issue regarding blog posts than contain galleries may be related to a plugin conflict, so please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins, reactivate Orbit Fox and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the rest of the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one. I checked your site and I saw some errors pointing to the Autoptimize plugin, so maybe you could start by checking that one.

    Regarding the space used, this is a very vast subject and it depends on a lot of factors like the theme and the optimization techniques used. You can check our documentation that describes a few ways to optimize a site.

    Those PHP warnings you get are simply notices, not errors and they don’t affect the functionality of the site. Please make sure you use the latest version of the plugin.

    Have a nice day!

    In case of errors pointing to Autoptimize (which I did not see?); First and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be ??

    frank

    Thread Starter birgitspeulman

    (@birgitspeulman)

    Thanks @luciamarinescu, so I can safely ignore these PHP warnings.

    Thanks both @optimizingmatters @luciamarinescu for your replies about breaking galleries.
    On that subject, another existing problem with my site may be responsible for this. I almost forgot about it, since this happened almost a year ago, but I think this is the culprit. It has to do with my host completely blocking the connection to Jetpack for security reasons. So it has nothing to do with your plugins. I found a workaround for this, but it may not solve everything. I’m going to abandon Jetpack altogether, now.

    For the correct space used by my site I installed a new plugin (Disk Usage Sunburst) This shows the correct use of space. But I still don’t know how the Health check and trouble dashboard can show wrong sizes. It is showing wrong sizes on all of my sites (3).

    Hi @birgitspeulman,

    I’m glad to hear you found a workaround for the issue. Regarding the Health Check & Troubleshooting plugin showing wrong sizes, I would suggest contacting their support about this, as it exceeds our expertise.

    Thank you and have a nice day!

    Thread Starter birgitspeulman

    (@birgitspeulman)

    @luciamarinescu, thank you for the reply and for your suggestion. Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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