php code not working

Do you have a gallery with the name “default” in your slideshow list?

Yes I do, that’s why I don’t understand.

and this is the PHP Code I’m using :

<?php if (function_exists(‘acx_slideshow’)) {acx_slideshow(“default” , “450px” , “1000px”);} ?>

This is a rare case and we would like to take a look, please send a wordpress login to info at acurax dot com

This is also not working for me on https://paras.me/.

PHP code is:
<?php if (function_exists(‘acx_slideshow’)) { acx_slideshow(“homeslide” , “400px” , “1000px”); } ?>

Error message:
The gallery group “homeslide” is no longer available , Please reconfigure your widget/shortcode/phpcode which display’s this slideshow.

The plugin works for me on a post when I use a shortcode:
[acx_slideshow name=”homeslide”]

Please help.

Thanks,
Miki

Thanks for being with us,

This is a rare case and we would like to take a look, please send a wordpress login to info at acurax dot com

I assume I need to give you administrator access to my WordPress Admin so you can configure the plugin? Thanks.

Hello,

Yes, as this a rare issue and not facing to all, we cant re produce the issue you facing on our test installations. So the better option is to provide us an admin account and so we can take a look at your case.

Please dont post login information here as this is a public forum.

I have put this code into my header.php file in wordpress:

<?php if (function_exists(‘acx_slideshow’)) { acx_slideshow(“home_page” , “200px” , “1000px”); } ?>

I get this warning message:

The gallery group “home_page” is no longer available , Please reconfigure your widget/shortcode/phpcode which display’s this slideshow.

Am I correctly configuring this plugin in php?

Thanks.

If the gallery name is correct and you still facing the issue,
then, This is a rare case and we would like to take a look, please send a wordpress login to info at acurax dot com

I am having the same issue.

I will email you login details at the address above.

Is it possible for you to post a fix?

Sure, we will, we are always here to help not only on our products, but for any wordpress needs.

I am having a problem with the error message: The gallery group “home” is no longer available , Please reconfigure your widget/shortcode/phpcode which display’s this slideshow.

It looks like a lot of people have this issue. Can you post a fix for this problem?

Hello,
Can you please manually type that code instead of copy paste? The 99% issues we seen from clients is that, while copying, the ” and ‘ are copied as special characters, so please replace those quotes by typing, and let us know, if still facing issue, as mentioned above, drop us an email.

hi exdesign

I had great response to my question from the plugin designers (Acurax) – so you can ask them directly if you want.

For me it was that the ” on one side of the “name” were changed to the wrong kind by text edit when I edited the php file …

Acurax were great though, and really quick in responding ??