• We recently updated our website to PHP 8.1, and now the only users that can get to the dashboard are Administrators. All other users keep seeing an error that the site has redirected them too many times. If I turn off the Members plugin, everything works perfectly. Is your plugin compatible to PHP 8.1.11? Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author Caseproof

    (@caseproof)

    Hi @amerxmarketing

    Members is compatible with PHP 8.1.1. It sounds like role capabilities can block users from accessing WordPress dashboard. Please check capabilities for roles and see if that helps.

    Hopefully, that helps.

    Thread Starter amerxmarketing

    (@amerxmarketing)

    Thank you for the replay, @caseproof!

    We have been running the Members plugin on all four of our websites for quite some time with no problems, so I know it isn’t a setup issue. The errors only occurred on one of our websites after we upgraded the PHP on that site to version 8.1.11, which is why I thought it might be a PHP issue.

    For now, I have turned the plugin off until I can identify the cause of the problem–though I would love to turn it on again sometime in the future. If you have any other suggestions at some point, let me know.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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