PHP 503 Error – Bpost plugin keep deactivated itself

  • Resolved strotch

    (@strotch)


    10 months, 1 week ago

    Hello,

    the problem began to appear 2 weeks ago, print label showed an error 503. Investigating, the plugin is activated but in the menu settings, the plugin is deactivated (The checkbox ‘Activer?Activer bpost shipping” is uncheck) and showing error 6 – Could not reach server api (something in that matter) if I try to check and save. Credentials remains untouched.

    After a while (sometimes minutes or hours) it can be activated again and everything is in order except that I have to fill again the free delivery.

    Do you have a solution? It is not a viable situation for my client that handle a lot of deliveries per day.

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bpost_shipping

    (@bpost_shipping)

    Dear,

    Thank you for your message.

    To be able analyse the issue in detail, can you send us your findings, if possible with some screenshots to our mailbox : [email protected]

    Regards,

    Bpost esolutions team

    Thread Starter strotch

    (@strotch)

    Hi,

    Will do that.

    Thanks

    Plugin Author bpost_shipping

    (@bpost_shipping)

    Thanks for your feedback. Don’t hesitate to contact us by mail at?[email protected]?if you have other questions. As you confirmed ticket is solved now.

Viewing 3 replies - 1 through 3 (of 3 total)
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