Photos upload twice

  • Resolved devgroupejcl

    (@devgroupejcl)


    1 year, 8 months ago

    Hi everyone,

    On our listings website, it seems that whenever clients add pictures to their listing’s gallery during its creation, the pictures end up appearing twice after the listing is uploaded. Is there some way to stop this or is there an option to remove this feature?

    Thank you for your time,
    DW Team

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Same size image upload twice or it becomes different size? When upload an image, it becomes multiple size based on registered image size.
    After upload image, is it show same image twice in listing page?

    Thank you

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Any update from your side?

    Thread Starter devgroupejcl

    (@devgroupejcl)

    Sorry for the late reply

    Yes, it shows the same image twice after uploading, it’s not an image size problem

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Don’t get this type of issue here. Are you using only free version or have pro version there? Which theme are you using?

    Thank you

    Thread Starter devgroupejcl

    (@devgroupejcl)

    We use the Classima theme, with the plugins Classified Listing, Classified Listing Pro and Classified Listing Store. For some reason when we create products through the “post an ad” button, the picture we use is posted and used twice on the product page

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Sometimes it happens for cache issue. Not sure, what is happening there!

    I see, you are using our premium theme Classima. It would be better if you create ticket from our site for premium products.

    Thank you

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    I am marking the ticket as resolved. Just give me the ticket ID after creation if need very urgent reply.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Photos upload twice’ is closed to new replies.