Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.com/contact-support/

    Thanks!

    Thread Starter Trebuchet_mag

    (@trebuchet_mag)

    No problem.
    https://www.trebuchet-magazine.com
    I’ve turned photon off presently/

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the link! The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
    https://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

    You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.

    If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Twelve) and trying again.

    Please let me know how that works for you, and we can go from there!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Photon displaying only thumbnails in posts’ is closed to new replies.