Photology theme back in default text after update WordPress

  • Hi there,

    My sister build her own website in the free WP-theme Photology. It is her first website. Therefore she assumed that she had to run the WordPress update but was not aware she had to make a back-up first. Now, the homepage the written content on the homepage is back to ‘Lorem Ipsum’.

    Probably the WP update and the current version of the theme clash. I tried to retrieve the lost content within the ftp structure but am not able to find it.

    If hesitate that if I downgrade the WP-update, the lost content will automatically return.

    Can someone give any helpful information or can just confirmed that she can basically can start all over again?

    This is the website: [ redundant link removed ]

    Kind regards,
    Mandy

    • This topic was modified 2 years, 5 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
    • This topic was modified 2 years, 5 months ago by James Huff.
    • This topic was modified 2 years, 5 months ago by James Huff.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Jegstudio

    (@jegstudio)

    hi Mandy, I’m sorry for replying late. as my knowledge, upgrading WordPress should not remove any content on your site. Can you tell me how your sister saved her page or template on site editor? Is she edit the themes file using her content?

    Theme Author Jegstudio

    (@jegstudio)

    hi @mandyvd88 we think that we found the problem. our previous themes don’t include front-page template. but it’s a big chance you are editing index template. and when first time loaded, it will show front-page instead of index template. it makes it look like your data disappear. but it’s actually not. its still there on index template.

    we create a fix for the issue on the next theme update. and don’t worry, you won’t have this issue anymore in the future.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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