Photo Upload not working

  • Resolved stear111

    (@stear111)


    6 years, 7 months ago

    Hi, since the upgrade to 2.0.23 the member profile image and cover image are not working. the option to upload still functions as does the status bar, however when upload is completed nothing happens, only the option to cancel. The previous version worked fine. Can anyone assist? Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @stear111,

    Can you please check the console of your browser and see if you have any errors while uploading photos?
    Try to purge temp files in Ultimate member -> Dashboard and “Purge temp” button.
    Do a quick conflict test so we can rule out conflicts with other plugins or your theme.

    Regards.

    Since the latest fix for the Photo Uploads
    people are unable to upload photos using the registration form.
    The form completes and the user is created but the image the profile calls is a default “stream_photo…”

    I’m using a snippet by ChampSuperTramp on github to allow for uploading profile photo on the registration form.

    My question is, does the latest fix break the snippet?

    Thread Starter stear111

    (@stear111)

    Hello Ultimate Member Support,

    The purge temp seemed to do the trick. Thank you.
    Best Regards
    stear111

    Sadly, Purge temp not working for registration photo upload.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @cbcbcb,

    Unfortunately, Ultimate member doesn’t support uploading profile photos upon registration, we will see if it is possible to add this feature in the future plugin updates.

    Regards.

    Hello,
    the same Problem: I Upgrades from UM1 and now it’s not possible to upload any photos. Also i cannot edit the Emails! So I have serious problems with my site…

    Hi i am having the same issue since couple of weeks back, ie I cannot upload pictures.

    Purge temp did not help at all and I seem to get the following error in the console:

    Uncaught TypeError: Cannot read property ‘error’ of null
    at Object.onSuccess (um.min.js?ver=1.3.84:1)
    at Object.success (um.min.js?ver=1.3.84:4)
    at Object.t.success (um.min.js?ver=1.3.84:4)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at y (jquery.js?ver=1.12.4:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)

    Can you please advise how to fix that. thank you

    Was able to upload profile image during registration with snippet of code https://gist.github.com/champsupertramp/6b73195db24eb6650a23b4440b4287c3

    This suddenly stopped working 2-3 updates ago — no warning.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Photo Upload not working’ is closed to new replies.