Photo Gallery showing broken images for thumbnails

  • Resolved hfadmin

    (@hfadmin)


    6 years, 4 months ago

    All of the images are showing me broken images for thumbnails, but when I click on them, I see the full photo. Help please!

    • This topic was modified 6 years, 4 months ago by hfadmin.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please note that it may be a conflict with Jetpack. Could you please deactivate the Plugin and let us know if it Thumbnails work properly?

    Thank you in advance!

    Have a nice day!

    Thread Starter hfadmin

    (@hfadmin)

    Yes, that was the problem. If I reactivate Jetpack, will it break the images, or should I just turn it off every time I want to set up a new gallery?

    Thanks so much!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please note that this issue will be solved in our next update. However, if you want us to fix it as soon as possible, please contact our support team using the following email address:[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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