• Resolved fbskgates

    (@fbskgates)


    We have well over 600 images we want to have in a slider but the plugin only seems to allow us to add 60 images. When I try to add more, it removes other images and adds the new ones. I have scoured all support documents and settings and cannot find anything about a limit to the number of images allowed in a gallery. In fact, the only thing i find is that it should be unlimited.

    My steps:
    1. I first created a new gallery.
    2. I used the Add Images to create a new folder, then uploaded all 600+ images into wp-content/uploads/photo-gallery /company_pics (this is the new folder I created).
    3. I select all images and press “Add Selected Images to Gallery”.
    4. The screen refreshes and then only 60 images are in the gallery. If I try to add more, the number stays at 60.

    I have this same issue even after publishing the gallery. Is this a limitation of the free version and was never advertised as such?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dear @fbskgates,

    Sorry for this belated response.

    We could not reproduce the issue on our end.

    Please update the plugin to the latest version, 1.5.63, and try again.

    Would you please check the issue with health checker plugin?

    It will allow you to temporarily deactivate all of your plugins except for the desired one.

    Please add images one by one after reaching the limit of 60.

    If the issue persists, contact our support team using the following form.

    Sincerely,

    Thread Starter fbskgates

    (@fbskgates)

    I was able to get the images added in after I disabled all other plugins using the health checker. I’m not sure which plugin was causing the conflict, but I know know how I can add them.
    Are their any known conflicts with any of these plugins?
    Accordions by PickPlugins
    Akismet Anti-Spam
    All-in-One WP Migration
    AMP
    Asgaros ForumClassic Editor
    Company Directory
    Ditty News Ticker
    Event Calendar WD
    Force Login
    Gutenberg
    Jetpack by WordPress.com
    Knowledge Base for Documents and FAQs
    LearnPress
    Page Builder by SiteOrigin
    Page scroll to id
    Redirection
    SiteOrigin Widgets Bundle
    Smart Slider 3
    Smush
    WordPress.com Editing Toolkit
    WP Downgrade | Specific Core Version
    WP fancyBox
    WP User Avatar
    WPForms
    Yoast SEO

    Dear @fbskgates,

    We dont have any known issues with any of those plugins.

    Please activate the plugins one by one and see which plugin affects the gallery.

    Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)
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