• Resolved worfsworld

    (@worfsworld)


    Have been trying to upload new photos to my gallery. Can’t save. Trying to organize it in a specific order. Can’t save. Even tried to edit the title. Can’t save.
    Have i got too many pictures in this gallery? Do i need to go pro with this AYS plugin?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @worfsworld,

    Thank you for the topic.

    I want to mention, that we need more information for further investigation of your case.

    So, please go to the Tools > Site Health > Info, click on the Copy site info to clipboard button and send the copied text to us so that we can check this case and help you in this regard.

    If this is confidential information for you and you don’t want to write it here, please contact us via this form for further discussion. Our customer care specialists are always ready to help you.

    Thank you.

    Thread Starter worfsworld

    (@worfsworld)

    
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    Plugin Support Jasmine

    (@hyenokian)

    Dear @worfsworld,

    Thank you for your reply.

    We have checked and noticed that the values are normally set for the plugin.

    In order to check your case and understand the reason for the problem you are experiencing, we need to test the case visually.

    So, please contact us via this form for further investigation of your case, as this is a public forum and it is not permitted to ask for any kind of access in this framework.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Photo Gallery not Saving’ is closed to new replies.