photo 2/3 cropped 4/3

  • Resolved danieleweb

    (@danieleweb)


    1 year, 1 month ago

    Hi, congratulations for PICU, very easy and intuitive. I have a small problem: the photos shown in the gallery are seen in 4/3 format and not 2/3. As a result, feet are often cut out in photos. Basically you never see the whole photo, not even by enlarging the photo on the screen. For now I have solved the problem by inserting a border/frame around the photo, but I don’t understand why the gallery is shown in the 4/3 format if the photos are 2/3 . Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Florian Ziegler

    (@florianziegler)

    Hi @danieleweb!

    There is definitely something wrong with the way the collections are displayed.

    Please go to “picu > Settings > Debug Info” and send those infos to [email protected].

    I am sure we can figure out, why this is happening and how to fix it. ??

    Cheers
    Florian

    Thread Starter danieleweb

    (@danieleweb)

    Thank you very much for your support.
    I found an easy solution.
    First of all I excluded Picu from the cache as you suggested, but this solution didn’t work.
    So I modified the file “piculight.css” inserting the value height:0px instead of 70px to the .picu-lightbox-navigation class.
    Now viewing individual photos looks good.
    Remains to adjust the bottom menu because you see everything moved to the left and not understand it well.
    Here is the example page with the problem partially solved:

    https://www.photoidea.it/raccolte/98ba6/

    Thanks again for your help.
    Daniel

    Plugin Author Claudio Rimann

    (@pandulu)

    Hi Daniel

    Ok, it really looks like something is messing with the output of our picu collections and/or the CSS. Some elements are nested that shouldn’t be which is why the styling doesn’t work properly.

    Modifying any files (WP core, plugin or theme) directly, is never a good idea, as this will prevent you from updating in the future and most certainly introduce more problems than we are trying to solve.

    Did you try the steps in this link we sent you, to rule out if there are incompatibilities with any of the installed plugins?
    https://picu.io/docs/check-for-plugin-theme-incompatibility/

    Thread Starter danieleweb

    (@danieleweb)

    The problem is caused by the iubenda plugin (privacy policy).
    I deactivated the plugin and Picu gallery works great!! Wow.
    I don’t know what to check in the iubenda settings or replace it with another different plugin.
    Thanks again for your help.
    Daniel

    Plugin Author Claudio Rimann

    (@pandulu)

    Hey Daniel

    Cool! Glad you found out what was going wrong, and thanks for letting us know.

    Let us know if there’s anything else we can do.

Viewing 5 replies - 1 through 5 (of 5 total)
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