Phone Shipping Required field – blank

Hi,

thanks for asking!

Did you fill out the order form separately when placing the order? Or data were imported from the payment form?

Cheers,
Pr

Thanks Pr,

This is the billing and shipping section – https://screencast.com/t/CozeDfdT

It is likely that the customer has unticked the box to ‘ship to a different address’.

The point is when the Billing and Shipping/Delivery address are displayed in the New Order email, the Phone field is BLANK for the Shipping section.
Can the phone field show for the Shipping address if it is the same as the billing?

Thanks.

Hi,

What you write about – no phone number at the shipping boxes – this is a WooCommerce feature and can not be configured to deafoult.

But maybe this will be helpful for you:
https://integrasolid.com/add-shipping-phone-woocommerce-checkout/

This is not our solution but I hope it will help you.

Cheers,
Pr

Thanks Pr,

I’m assuming if it appears in the Checkout, then it should also appear on the New Order Email from that function?

Thanks.

Yes, it should be transfered also to email tampletes but as I wrote – this is not our solution. I just google it ??

Cheers,
Pr

Thanks Pr!