Hi
I used phone order to place order with partial payment status and add advance manually but after 2-3 hours the order gets cancelled status automatically by the website.
This topic was modified 4 years, 10 months ago by awaisabbasy.
If I’m not mistaken, that is a native WooCommerce setting.
It’s not likely related to this or any particular plugin.
Goto WooCommerce > Settings > Products > Inventory and remove any value that is present in the Hold Stock (minutes) field.
Normally that is set to 60 minutes (to reserve inventory). If an order is not paid, then WC will cancel the order and release the inventory for use.