• Resolved Bram

    (@bramio124)


    Since a week my phone number landcode list looks like the following.

    The screenshot I am trying to upload is not working, but you will see the issue as soon as you visit the linked website.

    Forminator dashboard told me this was because my website did not force HTTPS. So I changed that but it did not solve this issue.

    Version: 1.36.2

    I hope someone knows what is going on,
    Kind Regards,
    Bram

    • This topic was modified 4 weeks ago by Bram.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • 13coins

    (@13coins)

    Same. Removed the country code additions for now, until it’s fixed.

    Thanks for the hard work!

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @bramio124,

    This is fixed in the latest version 1.36.3, please do update the plugin and let us know if you have any further queries.

    Kind Regards,,

    Nithin

    Thread Starter Bram

    (@bramio124)

    Seems that it is semi resolved. Functionality is fine, but the flags are quite random. It’s looks like the pictures are not loaded correctly.

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @bramio124

    I checked the path to flag image (please note we use 1 big image with all flags) and that image is correct. It seems that for some reason on your site, some countries do not load the correct position of the image with the correct flag. I tested fresh form in my lab and I cannot replicate such an issue.

    Can you first create a fresh form with a phone field only, with the same setup, place that form on some test page, and see if you can replicate the same?

    If not, try to remove and re-add phone field and see if that will help.

    If yes, please deactivate all plugins except Forminator and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019 and see if it works. Before this test, we recommend full site backup or running this test on the staging site.

    Kind Regards,
    Kris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @bramio124

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Best Regardsa
    Patrick Freitas

Viewing 5 replies - 1 through 5 (of 5 total)
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